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Our Most Asked Questions

We allow up to 4 weeks to get your order complete.

All our items are made by hand to order, so the time depends on the volume of orders we have to complete.

Absolutely! We are a global brand and ship to almost every country.

No.

All our gear is operationally tested and proven, so unless we find a major fault, we don't modify our designs.

No.

We base our designs on serving the needs of those people, however we are available to anyone who wants high quality K9 gear and dog accessories that will never fail them.

Yes, they will hold. We bet our lives on it.

The hard polymer buckles we use are load rated to 2.2kN (220kg / 485lb) and will not fail you.

They are high quality buckles made by AustriAlpin, an Austrian climbing company.

No.

We do not offer a pick up option given that we are a warehouse with no store front.

Our business operated solely online through our website.

Our gear is priced the way it is because of the significant investment we put into it and the significant value you will receive.

We use only the best materials from reputable suppliers such as MMI Textiles, AustriAlpin, Kong Italy and more.

We use local and veteran talent to make each item buy hand and we do not cut corners.

We consider it some of, if not THE best K9 gear in the world.

No.

We do not wholesale our equipment to any other supplier and the only place you can buy our gear is through this website or in person at our booth during tradeshows.

Collars are sized at the thickest part of the neck.

Vests/Harnesses are sized behind the front legs in the 'armpit' area of the ribcage.

If you are in between sizes we recommend going UP a size to allow for growth or to adjust down.

If you have more questions please email us at info@origink9.com